The team at Drone Safe Store are willing to go the extra step for their customers, if you have ever bought from us in the past we will help you with anything, whether that is updating a drone's firmware or helping fix your drone. This is what makes us different from other DJI Retailers, no issue is too big or too small.
If you come in-store to our store that’s based in Chichester, West Sussex we will always spend time making sure you buy what you need. At Drone Safe Store we don’t believe in selling customers the most expensive item we can, we really try and understand the needs and wants of the customer. For example, If a person comes in and wants to start their drone hobby we wouldn’t recommend a Mavic 3, we would recommend a Mini SE or Mini 2. This is because when you are new to flying, mistakes will inevitably happen and we wouldn’t want our customers to crash an expensive drone.
Always available to help
The team at Drone Safe Store are on live chat from 9 am to 9 pm. This means that no matter what time of the day, you will be able to speak to a member of our team. On live chat, we will always try to answer and even if we happen to miss you, we will contact you. All you have to do is enter your name and email into the chat box and you will always get an answer.
If you live near our store in Chichester you are always welcome to come in-store and talk to one of the team. Our team has a wealth of knowledge about all of the products that we have in stock and we are always willing to help.
At Drone Safe Store we are mainly DJI specialists. Mark, the founder and director of Drone Safe Store has been involved in drones for 5+ years and has only used DJI Products throughout this time. This means that we have a lot of experience with DJI and have seen everything and everything to do with them. This is a massive advantage compared to our competitors because we are purely DJI Focused compared to a store that sells DJI and Microwaves for example.
Mark Boyt, the owner of Drone Safe Store was one of the first CAA Approved Drone Operators in the UK. This is a massive advantage for our customers as he has seen it all and has experienced everything with drone flying.