How Did Drone Safe Store Start?
Drone Safe Register & Drone Safe Store
Our CEO and Founder, Mark Boyt, has been in the Drone Industry operating as a commercial drone operator from the very start. Recognising in the early stages that there was a gap in the market for an established network of safe and legal operators, Mark set up Drone Safe Register™ in 2015.
At Drone Safe Register, we made it our mission to ensure the safety and integrity of our beloved industry by creating and developing a network of like-minded pilots who care about what they do.
From this point, Drone Safe Register launched the Drone Safe Store in 2020, with the priority of being able to provide quality DJI products with exceptional service. We wanted Drone Safe Store to
uphold and maintain the same standards as Drone Safe Register - to promote safe, legal flying across the UK and maintain and improve the perceptions of drones in the public eye.
As we are experts in the drone industry, our drone shop is able to offer unparalleled advice and product support. When selling a product, we have three key beliefs:
☑️Provide Excellent Customer Service
☑️Promote Safety & Education of Drone Laws
☑️Offer Professional Support Throughout + Thorough Aftercare
How Do We Achieve This?
All of our customers are offered a FREE consultation - either in-store or via telephone - to ensure they not only know how to use their brand new drone, but how to fly it safely and legally.
During this consultation, we will show new pilots how to set up and install the appropriate DJI software and updates, help new pilots gain their Operator ID, and promote the completion of the Flyer ID.
We also offer unique insights and tips and tricks on how to fly their drone, optimise their drone camera, and much more. We can also help pilots learn the skills to fly commercially! No matter your skill level, we can provide the information to help.
Whether you are a highly skilled professional drone pilot or a newcomer to this exciting and ever-expanding industry, we are here to help!
Where Are We Now?
Our Third Anniversary
We recently celebrated Drone Safe Store's third anniversary - a massive achievement for an independent drone store in the UK!
When we first opened Drone Safe Store, we had only a few shelves worth of inventory. Since then, we've changed offices to handle 5 times the amount of product we had before. Not only does the new office support this expansion, but it also allows us to welcome customers and clients in-store and deliver the professional and personalised service for which we are known.
We recently welcomed Toby who is our new Sales Executive. Toby has lived and breathed drones since he was young. He has helped build exceptional relationships with customers and we are now able to offer a wide range of DJI drones for sale as well as DJI gimbals, payloads and accessories; for all skill-levelled pilots.
Toby now oversees the store in an administrative position, with Mark Boyt's son Tom Boyt taking over the bulk of operations.
We have also recently moved to a larger office and opened the Uk's first drone experience centre! Our new centre allows customers to fly and test out DJI's drones and is welcome to all ages and abilities.
Welcome To The Family (Business)
Tom Boyt joined the store team in June 2021, shortly after the store's first anniversary. Tom Boyt has already begun to meet our customers and VIP members and offer them the personalised service they come to expect from Drone Safe Store.
Despite the challenges involved in an ever-changing business environment, Tom is determined to maintain and uphold the standards of the Drone Safe Store.
"Tom Boyt: The thing that excites me most about joining Drone Safe Store is being able to give customers a really good service, this is what is missing with drone retailers across the UK. I have spoken to people who can't believe our service on the phone or on live chat as no one else can give this to them."
What Makes Us Different?
First-Class Customer Service
We provide the best DJI Customer Support available! We provide great customer service from the moment you visit us - whether in-store or online - as the UK's highest-rated DJI store. We provide the best drones for sale, along with comprehensive advice from our team of experts. To fix any issues or answer concerns, you can contact our team of specialists via our 'Live Chat' feature or by calling us directly.
Local & Independent
Drone Safe Store is conveniently located for travel around the South of England. We can offer the expertise that big-box stores just cannot match because we're an independent and specialised UK drone store. From start to finish, we can provide a premium service that puts you at the centre of everything.
If you are not local to us we can still guarantee:
☑️ Immediate Dispatch - *Free Next-Working Day Delivery *(Terms & Conditions Apply)
☑️ Fast & Friendly Customer Service
☑️ Knowledgeable Experts on Hand to Answer Your Questions
