Reviews

Bought a drone from the Drone Safe store and there customer service and support has been 5 star I couldn't be happier with the service I got from Tom and his team highly recommend.

Spoke with Tom today and he was the most helpful and polite person I have spoke with for a long time. Nothing was an issue and he was advising me on options and genuinely wanted to make sure I was 100 percent happy and had all the information I needed. 10/10

Best price, packaged same day ordered. Delivered next day. Item was as ordered. Great service.

This is the first time we have used Drone Safe Store as a business supplier. They provided us with very good advice which allowed us to confidently purchase a Matrice 4T. We fully expect to follow-up this purchase with future requirements. It is our experience that a returning customer is of more value than a new customer which we will definitely be. A good experience, well done and thank you to Mark and Archie.

Did not work on my program. But they are refunding me of well done for that.

Having used Drone Safe a few times to make purchases and seek advice I can say that the service has been spot on. The only minor issue I have had is a short shipment of a free neck strap. This was out of stock when the Air3s was shipped just before Xmas but was sorted when back in stock.

Great service, quick delivery and excellent, knowledgeable staff. Highly reccomended

I had the best experience ever with The Safe Drone! Since most shops in the UK close around 5 or 6 PM, I was worried I wouldn’t be able to get a drone in time for my project. I was driving from Glasgow to Chester on my way to film a project in London, and I needed the drone urgently. I made a purchase through their website, but there was a delivery delay. When I contacted The Safe Drone, they assured me they could cancel the order and arrange a replacement for the same day. Tom went the extra mile by passing my order to his father, Mark, who personally made sure I got my DJI Mini 4 Pro. Mark even took the drone home with him and gave me his home address, telling me I could collect it anytime. I called Mark around 9 PM, letting him know I might arrive after midnight. Instead of leaving it at the door, he waited up and met me in person with my order. To top it all off, instead of the 132GB memory card I was supposed to receive, they upgraded me to a 256GB card and included an RC2 protector! This level of customer service is truly exceptional. I can’t recommend The Safe Drone enough—thank you for going above and beyond!

Fast delivery, nice product Impressed!

Very helpful people especially when your new to the hobby, great to have people like this.

Dealt with Tom all went smoothly very pleased with the product Ps No Haribos in my box .

Needed a propeller cage for a DJI Mini 4 Pro, so I can operate it safely indoors. Chatted with Harrison online and discovered the 3 Pro cage is not the same. Ordered and dispatched the correct cage and it arrived next day, fitted perfectly and I used it yesterday. Only downside was paying for postage, but the 10% discount helped towards that. Thanks guys.