Reviews

Very good nice quick delivery and surprise in the package

Great deal great item and ... Great sweets !?

Quality service and friendly communication regarding order, highly knowledgeable staff, and would appear to only want the best for the customer, product supplied swiftly and well packaged, would recommend to anyone and will be dealing with as a customer again. Main DJI products are as I would expect, only minor disappointment is the basic “hard case” supplied by DJI as part of the bundle, have used previous rugged cases, and will probably swap this one out for one by another manufacturer, the interior foam is not to the quality that I would expect. But despite this, the guys at DroneSafeStore have excelled in providing exact order swiftly

Amazing service

Absolutely fantastic service from start to finish, a pleasure to deal with. On arrival we had a small shipping damage issue which they addressed immediately and replacements arrived the following day. Will use again

Great family run business, very helpful and would trust them100%. Will definitely be using them for future purchases. Thanks for your advice Tom.

The order arrived very quickly in perfect condition and with some sweets! To be honest this is par for the course for Drone Safe. Update The above service was so good that I ordered some more ND filters from them, it arrived the next day with more sweets. At this rate I'll be putting on weight! They're great. I've made some more purchases and they're great as usual with some fantastic advice.

I am writing about my outstanding experience of buying a drone from Drone Safe Store. As a company it really stands out from its competitors. Tom, the Sales Director, and the team he leads including Harrison, provide an outstanding, expert and well informed service. When choosing my drone and accessories, they helpfully guided me through the relevant options based on my aerial photography objectives. Each delivery was the next day, reliably. Their attention to detail is first-rate. When I encountered a file format issue, they immediately recognised and understood it, and told me how I should deal with it effectively. When choosing a drone, it is far more helpful to be able to discuss the purchase, for the right reasons. This is not possible with Amazon, with no one to speak with, where the risk of buying a less-than-suitable piece of kit is all too likely. There has never been any delay in getting through to speak to an experienced member of staff within moments (instead of being kept waiting in a queue; or unlike one of their competitors, who never returned my call at all). All too often these days, the waste of time getting through is a major frustration, whether calling large organisations, suppliers or service providers. And these are organisations with whom I want to spend my budget and place business! If you are thinking of buying a drone, you need look no further than Drone Safe Store. You will be in expert hands. I wish them fully deserved success as their business grows and flourishes. They set a fine example of all that is best about British enterprise. Adrian Fisher, MBE

Excellent service

Before buying a Mavic 3 classic and various other items I had a few questions about the aircraft. It was good to talk with someone that thoroughly knew about drones in general, and my proposed purchase in particular. This is the great advantage of dealing with specialists rather than companies that sell everything from drawing pins to kitchen sinks. I was also given a good deal on the batch of articles I bought.

After looking for a suitable drone for quite some time, I decided on tha Dji mini pro as a starter. After shopping around, I decided Drone Safe offered the best deal, and they had excellent customer feedback. I asked for some advice using the 'chat' option, and was given comprehensive advice very quickly. I ordered my drone late one evening, and it arrived within 30 hours. Well packed and included all the items I had purchased. I am very pleased with the service thus far.

Drone arrived less than 24 hours after purchasing, got a courtesy call after buying which is always nice, shows they care about the customer, couldn't be more pleased, will definitely use again in the future and recommend to others.

I really can't fault the service from these lovely bunch of guys. They were beyond helpful & nothing was too much trouble. I will 100% be going back to them for all my Drone needs. Many thanks guys, so professional & great service.

Fantastic people to deal with , fantastic products on sale, I’ve bought gimbals and drones , never been disappointed with service or products.

Excellent service. Before I made my purchase I had lots of useful advice from the company. My order was processed promptly on a Sunday and arrived 48 hours later