Reviews

Excellent service, prompt delivery and the complimentary sweets were well received!

Super impressed with the customer service, not only once but every single time I make contact. Bought three drones and accessory kits this year. Brilliant family run business and every member of staff is well trained. Gives you confidence speaking to a honest business that go out their way for you,Super fast shipping. Highly recommended to anyone who's looking to get into the drone industry. 10/10

One of the best customer experiences in recent memory - if only it was always like this! It began with a Facebook ad - I had indeed been Googling for some deals on the DJI Mini 3 Pro and when I saw the Drone Safe Store ad was sceptical. But checking the website saw that their deal was actually cheaper than anywhere else - including DJI. One concern I had with DJI was whether I would receive a VAT invoice -it was not clear on the DJI website whether they would supply that or not. So I thought I would check the Drone Safe Store and saw there was a chat feature. Mostly these chat features are a gimmick or unavailable but after posting the question had an almost immediate and friendly reply in the affirmative that I would indeed receive a VAT invoice. Then there was the shipping - it was listed as free but even better discovered it was next-day via DPD my favourite courier as you receive a text telling you when it will arrive. I ordered in the afternoon and by 10am the following day it was delivered - couldn't ask for more than that for free delivery! Excellent communication with email and receipt instantly sent and delivery updates. But there is more...opening the box I discovered two free gifts - a small packet of Haribo Starmix sweets, AND a little flying glider toy! I am already happy and I haven't yet had a chance to fly the drone. It reminds me of the good ol' days when customer service was actually a thing! I will certainly be looking forward to using the Drone Safe Store again in the future.

Ordered at 2pm Monday, delivered to my house at 11am Tuesday. Great price on my drone to boot! Would recommend in an instant.

I purchased my DJI Mini 3 Pro from Drone Safe based purely on the reviews posted by previous customers - and I am glad I did. The service was excellent and when I called with a query their customer service was second to none. I will certainly use Drone Safe for all of my future purchases.

Brilliant service. Items arrived next day, including an item that was on preorder. Very happy with them.

Superb. I won’t buy drone equipment from anybody else after picking up my new Air 3 from Drone Safe Store earlier today. Coming from manchester, it’s not often I’m in the Chichester area, but I couldn’t resist stopping in to check out the latest drone. Toby and Harrison were exceptionally helpful, and as I’m a member, it netted a small discount of the RRP as well. I can’t wait to play with the new equipment. Thanks

Items arrived the next working day, well packaged with a little gift inside! genuine items supplied at a good price. Fantastic UK based Drone stockists and specialists! I will be sure to order again or call in if I'm nearby. Thank you.

Item came next day as per postage price. No confirmation email received initially but when going through chat it was sorted quickly and efficiently. Would buy from again.

Absolutely awesome customer service. Highly recommended. Very fast delivery. It's very unusual to get a genuine company who are really interested in you as a customer nowadays, but this company is exceptional. Well-done Drone Safe.

Easy to use website with great product availability. Excellent email updates. Fast and tracked delivery with a surprise in the package, haribo !!

Good service delivery very quick

Spot on delivery as promised. Can’t fault the guys for anything so far. In this day and age you don’t often find commitment to the customer so high on the priority list. Keep up the good work guys.